- Jun 29, 2026
- by Marisa LaFalce
- Technology + Human Thriving, Alumni
Jai Khanna uses design research to optimize user experience
Jai Khanna is a user experience researcher at Cisco. He uses mixed methods research to improve the company’s artificial intelligence and enterprise software. He helps product teams understand customer needs, behaviors and pain points and translates these insights into strategies and processes that improve products and the user experience.
Khanna earned his M.S. in Human Environment Relations from Cornell in 2023.
Q. What does your work look like day to day?
A. As a UX
- May 16, 2023
- by Marisa LaFalce
- Holistic Human Health, Social Impact + Justice, Sustainability + Society, Technology + Human Thriving
Human connection and collaboration are common threads for faculty and students presenting at CHI
Faculty and students from the Department of Human Centered Design presented research, posters and prototypes at the Association for Computing Machinery (ACM) CHI conference, April 23-28, in Hamburg, Germany. It is the oldest and largest conference in the field of human-computer interaction (HCI), bringing together researchers and practitioners from around the globe who have an overarching goal to make the world a better place with interactive digital technologies.
“This conference is enormous,” said Armin